Orthotic Policy

The fabrication of custom orthotics is a time consuming and labor intensive venture. Customarily, it takes about 24-man hours to create just one pair.  They are made of high-stress, low-density materials to allow for a light, long lasting devise.  The usual life-span of a pair of orthotics is 4 to 7 years.  Some have lasted as long as 10 to 12 years!

Orthotics are guaranteed against defects in materials and construction. Further, their fit and function are guaranteed.  If the device can be modified or rebuilt to function then that service will be supplied at no additional cost to the patient. If adequate satisfaction, comfort or reduction in pain cannot be supplied, then the patient is entitled to a refund less the construction costs.

Pricing Disclaimer:
The basic cost of a pair of orthotics is $430.00.  It is our policy that $100.00 deposit is due upon casting. (Exceptions: Priority Partners insurance holders) This is a refundable deposit with payment from your insurance company.  Some insurance companies can take over a month to pay once the claim has been submitted.  We CANNOT dispense the orthotics until full payment has been made on the orthotics.  You have the choice to wait until your insurance company pays or pay a refundable $430.00 if you choose to pick them up before your insurance company pays. Your deposit will be refunded completely when your insurance pays, minus any copays, co-insurance, and/or deductible owed.

Most insurance companies do not cover the cost of orthotic devices.  We will be happy to check the coverage for this benefit before casting for the orthotics. However, this is still not a guarantee of payment by your insurance company (remember, your health insurance is an agreement between you and them.)

If there are special requests, such as rush service, Kevlar or any other special request, there will be additional charges, which we will be happy to discuss with you at the time of casting for the orthotics.

Our Mission

"I strive to educate my patients as well as treat their foot problems. I feel that understanding your problem and allowing you to make an informed choice is important for both a better result and a pleasant experience."

Peter J. Cuesta, DPM
Board Certified, American Board of Foot and Ankle Surgery